You can reach our friendly Customer Care Team at 03301188871 (Select Option 5 on the IVR) from Monday to Friday, 9 AM – 5 PM, and Saturday, 9 AM – 1 PM. Alternatively, you can email us at support@v4consumer.co.uk for assistance.
For more: https://www.v4consumer.co.uk/How-Do-I-Reschedule-My-Installation-on-My-V4-Consumer-Account